Privacy Policy

Last updated: 30 June 2026

Vishavkarma Furnitures ("we", "us", "our") operates the website vishavkarmafurnitures.in and is committed to protecting the privacy of everyone who visits our site, browses our catalogue, or places an order with us. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected.

1. Information We Collect

We may collect the following categories of information when you use our website or interact with us:

• Contact details — name, phone number, email address, and delivery address, provided when you place an order, fill an enquiry form, or contact us via WhatsApp, call or our contact form.
• Order information — products purchased, order value, order status and delivery preferences.
• Account information — if you create an account, we store your login identifier (phone/email) and order history.
• Payment information — processed securely by our payment gateway partner; we do not store your full card, UPI or net-banking credentials on our own servers.
• Technical information — IP address, browser type, device information and pages visited, collected automatically to keep the site secure and improve performance.

2. How We Use Your Information

• To process and deliver your orders, including custom and bulk furniture orders.
• To communicate with you about order status, delivery updates, and customer support.
• To respond to enquiries submitted via our contact form, WhatsApp, or phone.
• To improve our products, services and website experience.
• To send order-related notifications and, where you have opted in, occasional updates about new products or offers.
• To comply with legal, tax and accounting obligations.

3. Sharing of Information

We do not sell your personal information. We may share information only with:

• Delivery and logistics partners, to fulfil and ship your order.
• Our payment gateway provider, to process payments securely.
• Service providers who help us operate the website (e.g. hosting, analytics), under confidentiality obligations.
• Government or regulatory authorities, where required by law.

4. Payment Information

All online payments on this website are processed through a PCI-DSS compliant, RBI-authorised payment gateway. We never see or store your complete card number, CVV, or banking passwords. The payment gateway provider's own privacy policy governs how they handle this data during the transaction.

5. Cookies

We use cookies and similar technologies (such as browser local storage) to remember your cart and wishlist items, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site (such as the cart) may not work correctly without them.

6. Data Security

We use reasonable technical and organisational measures, including encrypted connections (HTTPS) and access controls, to protect your information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data, subject to our legal obligations to retain order/tax records.
• Opt out of promotional messages, while continuing to receive essential order-related communication.

8. Children's Privacy

Our website and services are intended for users who are 18 years of age or older, or are otherwise legally able to enter into a purchase contract. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

• Email: info@vishavkarmafurnitures.in
• Phone: +91 90007 40014
• Or visit our Contact Us page.